Refund Policy
Unless otherwise specified on the purchase page, all art purchases on KaPling are final and non-refundable.
Unless otherwise specified on the purchase page, all art purchases on KaPling are non-exchangeable.
Technical Issues
If, however, you feel that there has been a technical issue with your purchase, or extenuating circumstances that would warrant cancelling a transaction, please get in touch with us within 30 minutes at (250) 551 8898 or by emailing us at heling.art, and explain to us the reason for your refund request.
Arrangements with individual artists are up to the artists themselves, and you should contact them with the information provided on your purchase receipt.